Fraud & Security
DCFCU always has your best financial interest in mind, and part of that is financial security and privacy.
DCFCU will never send you any communication with a request for personal information, such as account numbers, PINs, or other passwords. If you receive a questionable e-mail requesting personal information about your account, or a phone call that asks you to update your personal information by dialing a telephone number and appears to be from DCFCU, please contact us at 313-386-2200 or 1-800-837-1080.
BEWARE! DON’T GET CAUGHT BY PHISHING SCAMS
Tips to avoid Phishing Attacks:
- Don't respond to email requests that ask you to verify personal information such as username, password, credit card number or Social Security number.
- Be suspicious if the email message asks you to respond immediately.
- Don't click on the Web Links within an email message if you suspect a scam.
- Only use secure Web sites - those that have "https://", rather than just "http://" (without the 's') - if you use your credit card number.
- Log into your online accounts regularly to check for suspicious or fraudulent activity.
- Always report "phishing" or "spoofed" emails to the following groups: email@example.com or the Federal Trade Commission at firstname.lastname@example.org.
- Notify the Internet Crime Complaint Center of the FBI by filing a complaint on the Web site: www.ic3.gov.
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